What to Know About Partnering With a Palm Springs Property Management Company

Whether you’re preparing to hire a Palm Springs property management company for the first time or you’re recovering from a bad experience and hoping to upgrade your property management relationship, it’s important to know what you should expect when you partner with a management company like ours. 

We know that property management is a relationship business. In order to leverage all the expertise, resources, and knowledge that your property manager possesses, you need to be open, communicative, and trusting.

Smart investors know that by turning the leasing, management, and maintenance over to your property management team, you’re setting yourself up for a more successful and profitable rental experience. 

Here’s what you need to know about your Palm Springs property management partnership.

Communicating with Palm Springs Property Managers

Our team invests heavily in technology, and we know that many of the owners and tenants we work with today prefer quick texts and emails to phone calls. 

That works for us, too. In fact, we provide an online portal where owners can see their rental deposits, check in on maintenance and inspection reports, and even send messages to their management team. 

We want you to share your communication expectations with us, and we also want you to understand that in our experience, a minimum amount of communication is actually required when your property manager is doing an excellent job with your property and your tenants. It’s not our intention to overwhelm you with information. We won’t call for approval on a $50 repair. 

We’ll talk about how often you’d like to hear from us. 

Our philosophy is that communication prevents surprises and misunderstandings. You should feel free to reach out to us whenever you have a question or a concern. We’re proactive about keeping you informed, but we’re going to leave you along unless there’s something absolutely necessary to talk about. 

We’re Keeping you Compliant with California Rental Laws 

When you partner with us, we’ll ask that you leave the rental property marketing, tenant selection, rent collection, and tenant communication to us. Not only does this protect you from having to deal with all of these details, it also protects you from risk and liability. 

There are dozens of state and local laws surrounding how Palm Springs rental homes are managed. We cannot let you choose your own tenant because potentially, you could violate a fair housing law without realizing it. 

Our team is experienced with all of California’s rental laws, including:

• Fair housing issues
• Service animal and companion animal issues
• Section 8 tenant requirements 
• Rent control
• Just cause eviction 
• Security deposits
• Habitability issues 

When you trust us to do our best work, you won’t have to worry about making an expensive legal mistake unintentionally. You should expect to be removed from the screening, leasing, and move-out process for your own protection and the protection of your property. 

Finding a Qualified Palm Springs Tenant 

The first step in a successful rental experience is placing a great tenant. 

You should know that your management company will price your property appropriately, market it on all the popular rental websites that tenants are using, and screen the applications that come in. You should also know that your management company is going to show the home, respond to inquiries, and help you make any improvements or repairs that are needed before it goes on the market. 

The screening process with a management partner is detailed, consistent, and compliant with all fair housing laws. Once a tenant is approved, you can expect your property manager to handle the lease negotiations, collect the security deposit, and inspect the home to document its condition before your tenant moves in.

Palm Springs Rental Property Maintenance 

Every Palm Springs rental home will need regular maintenance, no matter how new it is or how great its condition happens to be. You should know that your property management company can be counted on to respond to routine repair requests from your tenants. 

We will also be the first point of contact for emergencies. If there’s a water leak in the middle of the night or the air conditioning goes out in the middle of a Palm Springs August heat, your property manager will respond. 

Good property managers will also pay attention to preventative maintenance so the condition of your home and the value of your asset is preserved. You can expect your management team to have excellent relationships with vendors and contractors so the work that’s needed on your house is affordable and complete. 

What to Know about Lease Enforcement, Rent Collection, and Inspections 

Enforcing the lease is an important part of property management. Your management partner will make sure your tenant is performing the way he or she should. This includes enforcing on-time rental payments, holding tenants accountable to their lease obligations, and conducting a maintenance inspection during the tenancy to ensure there aren’t any problems with deferred or unreported maintenance. 

Transparent Accounting and Financial Reporting 

When you work with professional property managers in Palm Springs, you know that your money is being carefully tracked. A full-service property management team will provide detailed, accurate, and transparent accounting reports that allow you to see how your investment is performing financially. 

With a management company that invests in technology, this information will be available to you online at all times. You should know what you’re looking at, so don’t be afraid to ask questions if things seem unclear. 

Our Partnership is Important to Us

We cannot speak for all property management companies, but what you should know about working with the team at Xepco Properties is that our partnership is important to us, and we’re committed to ensuring you and your tenants have the best possible rental experience. For your tenants, that means a responsive management team and a safe, comfortable home. For you, that means regular and consistent rental income, a well-maintained investment property that increases in value, and the ease that comes with knowing your property is being managed professionally and thoroughly. 

Let’s talk about what you can expect by working with us. Contact us at Xepco Properties when you’re thinking about Palm Springs property management.