Property management technology has been evolving for more than a decade, and we’re at a point where it’s not a luxury any longer. It’s a necessity. If you’re working with a property management partner who has not invested in innovative technology, you might want to ask why. Like all Palm Springs property managers, we’re seeking ways to maintain our competitive edge and deliver leasing, management, and maintenance services that are more efficient and effective. Our portfolio of rental properties includes single-family homes, condos, duplexes, and multi-family units. We’re always looking for ways to keep operations consistent and automated. Technology allows us to focus on more important things, like tenant retention and owner relationships. We’re sharing some of our best tools today, so you know how we’re able to streamline our operations and exceed your expectations.
Improving the Tenant Experience with Innovative Property Management Technology
There are several excellent reasons to use the best and most innovative technology that’s available to Palm Springs property managers. Our primary reason for investing in software systems and technology is to increase your profitability. There’s no way to be profitable if good tenants aren’t occupying your property and staying there as long as we can keep them. Ensuring that your residents are having an excellent rental experience is a priority. Responding to tenant needs is a priority. We know that it’s impossible to earn consistent income and high long-term ROI if you have constant turnovers, lease breaks, or unqualified residents who don’t pay rent on time or take care of the property. New technology helps us manage the tenant experience better, and that’s changing the entire property management industry. There’s a lot of talk about what technology can do for our systems and processes. Ultimately, it comes down to what technology can do for our residents and our property owners. We are able to streamline our day-to-day tasks, and that means we have more time to ensure we’re delivering the services we promise and ensuring your tenants have what they need and are likely to renew their lease agreements.
Tech Tools Palm Springs Property Managers Use
There are a lot of options when it comes to tech, and we don’t want to be chasing every new platform. We’re choosy about what we’re willing to implement, choosing tech solutions that integrate well with our existing operations. Here are some of the most interesting and valuable technology tools that we’ve been using.
- Property Management Software
Property management software is available through a wide variety of providers such as Buildium, AppFolio, and Yardi. These software systems offer comprehensive solutions that integrate many essential functions, from tenant screening and lease management to maintenance requests and financial recordkeeping. With mobile access and online portals, Palm Springs tenants can pay rent from anywhere while property owners can check for maintenance invoices and review accounting reports from anywhere at any time.
- Smart Home Technology
The integration of smart home technology is an attractive feature for tenants and can simplify property management. Smart locks allow for keyless entry and remote access, ideal for facilitating showings and maintenance work. Smart thermostats help control energy costs and the internal temperature and comfort of the homes we rent out. And, security systems such as video doorbells are especially attractive to tenants who value the extra safety features and convenience.
- Maintenance and Inspection Applications
Facilitating maintenance is a lot easier thanks to our tools for tracking, following up, and paying invoices. We’re better able to take preventative care of your property by establishing schedules for things like HVAC services and landscaping. Our inspection technology allows us to document the condition of your property in real time and share inspection reports as well as images and videos.
- Online Portals
Online portals have been around for a while, and they keep getting better. They allow us to streamline operations when it comes to communication, accounting, rent payments and collections, and maintenance needs. At Xepco Properties, we have online portals for tenants and owners. This has become standard practice in the property management industry, and if you’re working with a management partner that has not provided a portal for you and your residents to keep up with property logistics, you should ask why. There are several benefits to online portals when it comes to property management, and they all lead back to ease and convenience - and a great tenant experience.
- Online tenant payments. Residents can pay rent easily, schedule future payments, and store banking or credit card information.
- Online maintenance requests. Routine requests are made through tenant portals, allowing us to respond immediately and track any work that’s been done.
- Online financial statements and accounting reports. Owners will always know where the income and expenses fall and how their investments are performing financially.
- Messaging. Tenants and owners can send us messages via the online portals we provide.
Our investment in technology allows for different methods of communication, and we are comfortable with social media, online chats, and video calls. Many of our tenants prefer texts and emails to phone calls or in-person meetings. We use our online system to track and document all correspondence, keeping us organized and compliant with all state, local, and federal laws.Technology combined with exceptional property management holds immense potential for Palm Springs rental property owners. Not only can you count on us to leverage tech in order to elevate tenant experience and satisfaction, but it can also improve your profitability and keep your costs down. You don’t have to invest in a lot of property management technology when you partner with us. This is one of the benefits to working with a Palm Springs property manager. We already have the systems in place to facilitate leasing, management, and maintenance. If you still have questions about how we’re integrating evolving technology, such as Artificial Intelligence (AI) and other types of tech, we’d love to talk with you about it. Get in touch with our team at Xepco Properties, and we’ll answer any questions you have.
